Services

When you purchase your instrument from ChromWorld, you choose a high-quality product that you rely upon or its accuracy and stability. Given the proper care, your instrument should provide years of reliable operation. ChromWorld has several service programs designed to meet your needs. From the recommended preventive maintenance programs to repair coverage and emergency service, ChromWorld will ensure you get the most out of your investment.

To meet the growing demand for professional and qualified technical services, Chrom World Technical Service Department has a team of highly qualified and skilled service professionals with a wide-ranging expertise in installation, configuration and commissioning. Our staff is fully trained and equipped to meet the service requirements of our clients.

Chrom World proposes annual contracts with the objective of reducing or even eliminating the need for remedial interventions which are frequently penalizing for a laboratory. Excellent results under testing conditions have allowed us to establish a dynamic and efficient service structure. Our service engineers and application chemists are fully equipped to provide immediate on-location backup services to our customers. Similarly, the after sales services personnel of Chrom World are fully trained to not only intervene for preventive or remedial maintenance on all laboratory equipment, but also for installation and training needs.

The Right Package

The services offered by Chrom World are geared to your requirements. You can choose from a range of three Annual Maintenance Contracts, which build on each other in terms of scope and provision.

  • Standard Care

  • Preventive Maintenance
  • Priority Response
  • Extended Care

  • Preventive Maintenance
  • Repair Protection
  • Guaranteed Reponse Time
  • Total Care

  • Fully Certified Preventive Maintenance
  • All-Inclusive Repair Protection
  • Guaranteed Reponse Time
  • Original Spare Parts Included

SOUTH ASIA CENTRE OF EXCELLENCE LAB IN SRI LANKA

Chrom World proudly announces the inauguration of South Asia Centre of Excellence lab. While remaining rooted in our core values of continuously striving to create excellence, we are now successfully expanding our scope of services and area of operations.

Located in Sri Lanka, the South Asia Centre of Excellence will give customers in the region easier access to training and demonstrations of how Agilent systems and workflow solutions can make their laboratories more efficient.

A PLATFORM WHERE OUR FOREIGN-TRAINED EXPERTS SHARE THEIR BEST APPLICATION SKILLS & KNOWLEDGE.

  • Dissolution
  • High-performance liquid Chromatography
  • Gas Chromatography
  • Spectrophotometry
  • OpenLAB Chromatography Data Systems
  • Spectrometer
  • Real-Time PCR
  • Atomic Absorption
  • Thermal Cycler
  • Genetic Analyzer
  • MP-AES, ICP-OES & ICP-MS
  • Raman Spectroscopy